Privacy and Cookie Policy
Last Updated: June 1st 2025

At Green Elephant Tours, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and safeguard your information when you interact with our website, book our services, or communicate with us. By using our services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email, phone number, passport details (for bookings), payment information, and travel preferences.

  • Technical Data: IP address, browser type, device information, and cookies (see Cookie Policy below).

  • Usage Data: Pages visited, booking history, and interactions with our website.

2. How We Use Your Information

Your data helps us:

  • Process bookings and provide travel services.

  • Personalize your experience and offer tailored recommendations.

  • Improve our website and customer service.

  • Comply with legal obligations (e.g., immigration requirements).

  • Send promotional offers (only with your consent; opt-out anytime).

We never sell your data to third parties.

3. Data Sharing & Security

  • Trusted Partners: We share necessary details with hotels, guides, and transport providers to fulfill your bookings.

  • Legal Compliance: Data may be disclosed if required by law (e.g., customs or immigration authorities).

  • Protection Measures: We use encryption (SSL), secure payment gateways, and restricted access to safeguard your information.

4. Cookie Policy

Our website uses cookies to:

  • Enhance functionality (e.g., remembering login details).

  • Analyze traffic via tools like Google Analytics.

  • Deliver targeted ads (with your consent).

Manage Preferences: Adjust cookie settings in your browser or via our cookie consent banner.

5. Your Rights

You may:

  • Request access to, correction, or deletion of your data.

  • Withdraw consent for marketing communications.

  • Lodge complaints with relevant data protection authorities.

Contact our Data Protection Officer at:
📧 info@greenelephanttours.com
📞 +94 773582347,  +94 769951303

6. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.

Thank you for trusting Green Elephant Tours with your travel plans!